• الهدف الرئيسي لجميع أنشطة مصنع سليمان التركي للمنتجات الأسمنتية هو تقديم المنتجات والخدمات وفقا لأعلى معايير الجودة من أجل تحقيق المتطلبات المحددة للعملاء في الوقت المناسب. الهدف هو تعزيز سمعة وقدرات المصنع لكسب الاعتراف على نطاق أوسع.

• رضا العملاء هو المعيار الوحيد المقبول لمصنع سليمان التركي للمنتجات الأسمنتية. سوف نلتزم بجميع المتطلبات القانونية والتنظيمية ونوفر أيضًا ظروف عمل آمنة للقوى العاملة لدينا لإكمال عملهم.

• We also aim to implement and maintain a management system according to the ISO 9001:2015 standard. We are committed to continually improving the effectiveness of the quality management system through customer feedback analysis, internal auditing, training, and other activities. Furthermore, we will strive to create a good working environment within the company to foster the development of the factory and all employees.

• A description of our quality management system is provided in our Quality Manual. To ensure the achievement of the factory’s quality objectives, we have ensured that all employees are aware of and understand the requirements of this policy and the contents of the quality management system.

• Our customers are vital to us. We review the performance and customer service through “customer satisfaction survey reports” to gauge the extent of customer satisfaction with the services provided by us.

• We are as keen on selecting raw material suppliers as they are on providing us with excellent quality materials delivered on time. Hence, suppliers’ performance will be monitored and evaluated periodically.

• It is important for us to ensure that this policy is communicated and understood at all levels of the company. The Quality Policy is displayed prominently throughout the company to increase awareness among employees.

• This Quality Policy is reviewed during management review meetings to ensure its relevance to the current work of the factory and its alignment with the pre-set system. All employees are committed to complying with the requirements.